OUR BUSINESS MEMBERS PLAY A VITAL ROLE IN OUR CREDIT UNION.
If you have a business account with us, we are here to help you and your company navigate our System Upgrade successfully.
HERE ARE SOME IMPORTANT THINGS TO KNOW:
- Access to some products and services will be limited or unavailable during our System Upgrade (Friday, February 28 – Monday, March 3). We encourage you to read Page 6 for details, and make a note on your calendar so you can prepare ahead of time.
- Your business account numbers will be restructured to individualize each of your account numbers.
- We are excited to bring you a new Online and Mobile Banking platform with new features and benefits.
- Your business debit and credit cards will continue to function after the System Upgrade, and your card numbers and PIN will remain the same.
- The account number on your checks is staying the same, therefore you can continue to use your current checks.
HERE IS WHAT YOU WILL NEED TO DO:
After the System Upgrade is complete, there will be a few things you need to do to ensure you can access your accounts successfully.
On Tuesday, March 4, you will need to:
On Tuesday, March 4, you will need to:
- Download the new Mobile Banking app and delete the old app. Update your mobile banking app to get the latest version.
- Log in to Online or Mobile Banking and set up or reestablish any alerts for your account or debit card.
- Reestablish permissions for any sub-users you have set up in Online and Mobile Banking. Click the drop down with your business name, click “Settings,” then click “Users.” Click the key icon beside any user’s name to adjust their permissions.