Rewards Debit Card

Premium Checking account holders can redeem points for rewards online.

To redeem points online:

• Visit www.uChooserewards.com.

• Select the “Merchandise” link to view the merchandise catalog.

• Add the desired merchandise awards to your shopping cart for redemption.

• Click on the "Proceed to Checkout" button to place your order online.

• Enter your name, shipping address and a telephone number and click "Transmit Order" to submit your order.

• You will receive a confirmation number after your order has been submitted.

Keep records of your order until you receive your award merchandise. Points can be redeemed for travel awards online or via phone.

Travel awards that can be redeemed through the uChoose Rewards Travel Agency include:

• Airline tickets

• Hotel certificates

• Car certificates

• Vacation packages

• Experiences

• Cruises

To redeem points, visit www.uChooserewards.com.

For lost or stolen cards:

Turn your card off/on and report it as lost or stolen using Online or Mobile Banking. Simply log in, click on "Manage Cards" in Online Banking or "Cards" in Mobile Banking, and follow the prompts to close your credit card and request a new one.

Or you can call Cardholder Services at (855) 325-0904.

Once your card has been cancelled, a new one will be mailed to you in 7-10 business days.
Check your account to ensure there are no unauthorized transactions.

Some merchants may require a signature (such as many restaurants), while others may offer you the option of 'Credit' or 'Debit/ATM' when processing your purchase.

• If you select 'Credit', you will sign a receipt to authorize your purchase.

• If you select 'Debit/ATM', you will use your PIN.

Benefits of signing for your purchases include:
(if you have Premium Checking) Earn 1 uChoose Reward point per every $5.00 you spend.
Protection under the Zero Liability Act

Before filing a dispute, contact the company who processed the item to resolve with them. They may require you to supply proof of the charge such as:

• A receipt
• A copy of your account history or
• Statement

If you cannot reach a resolution with the merchant, you have 60 days from the statement date of which the transaction occurred to file a dispute.

For Debit Card disputes:

• Visit a local financial center to fill out a dispute form or Contact Us to request a dispute form mailed.

For Credit Card disputes:

• Contact Cardholder Services at 843-797-8300.
• Visit a local financial center to fill out a dispute form.

After the dispute form is submitted:

• The dispute form is forwarded to our card processor for investigation.
• For Credit Cards, interest will not be charged on the amount disputed.
• You may be contacted by our credit card processor through the mail if more information is required.
• Follow all instructions on letters from the credit card processor promptly. If the forms are not completed and returned, the dispute will be closed.

MasterCard^® may assess a foreign transaction fee for purchases made outside the United States.
Fees may still apply when used at a non-South Carolina Federal ATM. Visit allpointnetwork.com to locate a surcharge-free ATM near you.