Help & FAQs

Find the answers you need to the questions you have – anytime.
When you have questions about your South Carolina Federal Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.

My CreditScore

This is a comprehensive credit score program offered by South Carolina Federal that helps you stay on top of your credit. Upon enrollment, you get instant access to your credit score, credit report, personalized money-saving offers, and financial education tips on how to improve your score or maintain an already great score.

It also monitors your credit report daily and informs you by email if there are any big changes detected such as: a new account being opened, change in address or employment, a delinquency has been reported, or an inquiry has been made.

No. Checking your credit score is a soft inquiry, which does not affect your credit score. Lenders use hard inquiries to make decisions about your credit worthiness when you apply for loans.

No. Accessing your credit score is free and no credit card information is required to register.

This service uses bank-level encryption and security measures to keep your data safe and secure. Your personal information is never shared with or sold to a third party.

Yes. It will monitor and send email alerts when there’s been a change to your credit profile.

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