Find the answers you need to the questions you have – anytime.
When you have questions about your South Carolina Federal Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.
Select a Topic:
Checking, Savings and Investments
If you wish to close your account, we ask that you stop by any financial center location or Contact Us.
Please be advised, your account cannot be closed if you have an open credit card and/or loan with a balance. If the credit card and/or loan are paid in full, but still open, you will still need to sign documents to close those accounts.
South Carolina Federal designs its products and services to stay one step ahead of members’ needs. If you plan to close your account due to relocation, please keep in mind that we offer 24/7 access to your accounts via Online Banking, Phone Banking, Mobile Banking*, Text Banking and mobile apps.
What we offer:
- Bank-to-bank wire transfers.
- A bank-to-bank wire takes 8 to 24 hours to process.
- Ability to send or receive funds.
- Wire transfer fees may vary, please refer to our Rate and Fee schedule.
What you will need to send a wire transfer:
- Provide us with the corresponding bank's routing number and the account number.
What you will need to receive a wire transfer:
- Please contact the sending financial institution with your South Carolina Federal account number and routing number.
To send a bank-to-bank wire transfer:
- Visit a local financial center or Contact Us.
- Download the incoming wire transfer form here.
- For outgoing wire transfers, click here.
If you wish to close your account, we ask that you visit a local financial center or Contact Us.
Please be advised, your account cannot be closed if you have an open credit card and/or loan with a balance. If the credit card and/or loan are paid in full, but still open, you will still need to sign documents to close those accounts.
South Carolina Federal designs its products and services to stay one step ahead of members’ needs. If you plan to close your account due to relocation, please keep in mind that we offer 24/7 access to your accounts via Online Banking, Phone Banking, Mobile Banking, Text Banking and mobile apps.
Please be advised, your account cannot be closed if you have an open credit card and/or loan with a balance. If the credit card and/or loan are paid in full, but still open, you will still need to sign documents to close those accounts.
South Carolina Federal designs its products and services to stay one step ahead of members’ needs. If you plan to close your account due to relocation, please keep in mind that we offer 24/7 access to your accounts via Online Banking, Phone Banking, Mobile Banking, Text Banking and mobile apps.
- Download the Direct deposit form here (PDF).
- Remote deposit via Mobile Banking.*
- Visit a financial center during business hours or through the night drop deposit box on the side of every financial center building.
- Deposit at any South Carolina Federal ATM.
- Mail it to us (please include your account number) at:
South Carolina Federal Credit Union
PO Box 190012
North Charleston SC 29419-9012 - Phone transfer - call (800)845-0432 and make a money transfer through ACI Payments, Inc.
- Bank-to-bank wire transfer.
Financial Assistance
If you are experiencing financial difficulties or worrying about your situation, please reach out to us.
Order Checks
When you run low on checks, follow this simple online process to order a new batch.
Financial Terms Explained
Understanding the language behind financial transactions and daily money management puts you in control.