Find the answers you need to the questions you have – anytime.
When you have questions about your South Carolina Federal Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.
Select a Topic:
Online Banking
If you forget your User ID, please call our Contact Center 800-845-0432 for assistance.
If you are unable to access Online Banking, try using the Forgotten Password Reset feature.
You will be asked to enter:
- Your User ID.
- Select your phone and notification method.
- You will then be prompted to create a new password.
If you still unable to access Online Banking, you may be locked out.
To have your account reset:
Visit a local financial center or Contact Us.
If you forget your password, you can use the Forgotten Password Tool located just under the log-in area. This tool can also help you should your account be locked out due to too many invalid login attempts.
Financial Assistance
If you are experiencing financial difficulties or worrying about your situation, please reach out to us.
Order Checks
When you run low on checks, follow this simple online process to order a new batch.
Financial Terms Explained
Understanding the language behind financial transactions and daily money management puts you in control.